I understand the rules and disclosure policy. The unit is unlocked.

BUT, if you want to get converted to T-Mobile, remembering that even WITH the new Sim, unlock code, and, theoretically, all the information needed to get the static IP address, you may STILL join the ranks of people who have been unsuccessful getting all this to work, you're going to have to pay someone to unlock your device. Can you tell me how you got your hands on an unlock code? The card arrived in an empty envelope; no order sheet, no instructions, nothing. Even though it was a certified refurbished unit it looked brand new. I have a AT&T Nighthawk MR1100 through OTR Mobile. Still haven’t received an email and it’s been about 10 days. https://otr-mobile.s3-ap-southeast-1.amazonaws.com/Corona+final+final.pdf. I got the same email about 6 weeks ago and new card got lost in the mail somehow. I asked OTR to take my device off their account so that I could make the request myself and they said no.

Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more! At THAT TIME, they were quick and efficient, and the answers I got were reasonable. I used DC Unlocker to unlock the sim. I've only been a customer since January, and I've spoken to support a couple times in January and February. Nothing when it powers on, nothing when I login to the device’s management page. BTW they said they will unlock legacy customers devices for free, and the cost for the new plan lowered to $65 a month. I received this email this morning, anyone else? BUT, he stated, "the company we're working with to unlock the Nighthawk is 3500 devices behind." When I got my T-Mobile SIM, which I just went to a T-Mobile store and bought one for $10, it still didn’t work and was told that I needed a static IP and it would take 1-2 days and I would get an email with instructions on how to proceed. I tried power cycling the router but it would not reconnect. Want to discover the secrets to your Samsung Galaxy Z Flip? Not sure what everyone else is finding now, but it's 4/9 and I FINALLY got through to OTR Mobile end of last week. Welcome to the world of Old Time Radio! this came from DC Unlocker, Detecting modem :selection :manufacturer - SierraWireless/NETGEARmodel - NETGEAR MR1100Interface : modem : MR1100Model : NETGEAR MR1100IMEI : XXXXXXSerial NR. I can't even get internet on the ATT side anymore. Duotrope I don't mind waiting the time, but I don't think they'll get back to me. Do you have the Velocity hotspot you ordered from them or did you order just the sim card and put it in your owned device? Which they deserve, but they're not the only ones. Take your SIM card out Verify and update the following settings for the Data APN. I wonder if these two cards they sent are not active. Yes, in recent chats with OTR Mobile I've gotten much the same information. Unfortunately, the mentions are buried in the thousands of posts and I recall mobilemusthave.com. No email had arrived. My CenturyLink service is still running at 843Kbps, about half of what I’m supposed to get (paying for 1.5Mbps, or 1500Kbps.) I have used 97 gigs so far this month with one day to go in the cycle. My issue is I don’t get a prompt to enter it nor is their any place that is listed to enter it when I log on to the device management page. On the two chat occasions, both OTR Mobile people recommended I go to DC-Unlocker to get the device unlocked.

Registered users of the OTR App can earn Rewards on C Coffee, Moe’s Dog & Shake, EAT, CHILL, Krispy Kreme, Happy Wash, Wokinabox, Oporto and Subway. Model: AC2100|Nighthawk AC2100 Smart WiFi Router. When I got the email from OTR I already had internet. I got one of the Test Drives that T-Mobile offers free for 30 days and it came with a Coolpad Surf which is a cheap device and the speeds on it were better than on OTC so I know signal isn't a problem. Changed APN setting to the suggested above..Still no connectivity. Customer Service sux. I have a good to excellent on LTE Band 12 and should be getting better speeds. There are some people out there screaming that what DC-Unlocker provided didn't work and that its a scam.
Cards are active. All could be published on their website. I went to the OTR Website for support but there is no chat. But until they get the static IP assigned to your Sim card it won't come up.. I get pretty good speed with that. Sam Knight

OTR Mobile changing from AT&T to T-Mobile, Currently Active Users Viewing This Thread: 1. Ghost Town Writers Retreat OTR tells you to use fast.t-mobile for the APN but that will not work on mine. And in any case, they’re always the best place to start. I did not have to call or log into their website at all. And if, diety help us, DC-Unlocker IS the best choice, OTR-Mobile should have contracted directly with them to provide unlock services for every customer that needs it. So I spent a long 2 hours waiting online for the "live chat" option. Joe Konrath, Ginger Nuts of Horror

A hotspot plan or a tablet plan? You will be asked to enter your email address that you used to register to the OTR App.

One they say is "very small".

I'll remove my service with OTR all together if I can find a competitor of them. By using this site, you agree we can set and use cookies. OTR has also offered an AT&T based plan for $90/month in the past, but that plan is not currently available for new activations.. The SIM card is being read in the settings profile, but no mobile number. Right now with COVID-19, the timing is less than ideal for all of us trying to switch from AT&T Legacy Plan over to the T-Mobile BLAST plan. AND for refusing to unlock devices that are locked to their network, REGARDLESS of where they came from. Send an immediate message to every customer stating that not a single customer would receive another bill or be charged a cent until they were successfully migrated to T-Mobile. If your phone still won’t connect to mobile internet, it could have a more serious problem. I als have another device MIFI8000 from another provider that is with Sprint. I think there is something T-Mobile is doing to slow it down since it is a hotspot. Lou J. Berger And ire for Netgear, who provided the devices and COULD unlock them, but refuses to do so. It is working with the APN set to Broadband, but the speeds are low. If you just watch TV that isn't an issue, if you play online games it is. I’ve ran dc-unlocker just to verify unlock status and it seemes to be unlocked.

How are other people getting the device unlock code promised by OTR Mobile?

My question for you though, how do get an unlock code to put in there. I already have the unlock code. Then THAT company stops functioning - I've heard variously that they were simply overwhelmed and that they shut down because of the virus. My manager says the new company hasn't met a single milestone.".

My CenturyLink service is still running at 843Kbps, about half of what I’m supposed to get (paying for 1.5Mbps, or 1500Kbps.). But with understanding. If your Netgear nighthawk is not AT&T branded it should be unlocked. I live closer to Dallas and the number they give me is for Minnisota. How to get the unlock code prompt on AT&T Nighthaw... WiFi 6 Access Points and devices are the future of WiFi. Satellite phone / communication guidance? If OTR Mobile REALLY IS incapable of providing the unlock codes themselves (which I find hard to believe, certainly for devices they sold), contract with a large, reputable company to get unlock codes as quickly as possible. I finally got around to swapping the SIM cards out only to discover that it wasn't working. If your device doesn't ask for a unlock code when you install the new sim than it's unlocked. If that’s the case, call your network to see if there’s a problem in your area.

I have had OTR since Sept. last year and your right that the CS has been great. If you do see one of those symbols it means your phone is connected to the internet, so the speed must be too slow. To celebrate, here are some tips so you can get the, Instagram gives everyone the chance to get creative with pictures. Log out of the OTR App.

It is absolutely atrocious. Is OTR Mobile still alive? In short you need to unlock the Nighthawk in order to use the SIM card they sent you and yes, that SIM card will work in your Nighthawk once you unlock it. Coffee is what keeps me going, and I drink the cheap stuff. That’s why I’m assuming it was already unlocked. I usually work 24 hours and then fall asleep for 6 hours. Ping times are around 40 ms higher then I was getting to Dallas which was usually 37 now I am at near 80ms. see our Cookie Policy. Join the #1 RV Forum Today - It's Totally Free! I received my Netgear hotspot device from OTR Mobile earlier today. 2. So there it is - unlock it yourself or pay and wait. You buy credits which I think it less than $15 and do it yourself. He THEN referred me to DC-Unlocker, saying "You SHOULD be able to unlock the device there.".

Leave it 30 seconds and turn it back on. I am getting max 38 Mbps down 6 Mbps up on TMobile. And no I have had 1 on blast for past week I think maybe a bit more. In any case, as far as I'm concerned, all involved have handled this poorly, but it's pointless to be mad at a virus, and AT&T for sure doesn't give a damn how much chaos, frustration and pain they cause, leaving us with OTR Mobile to be the brunt of our ire. Subscribe for Updates.

And worse, not putting it on hold until the current crisis is past.

For any device OTR Mobile sold, they must have the IMEI and could handle it. I had service on a ATT tablet plan and had good speeds. This doesn't pass the smell test. Does anyone know how I can get to where I enter the unlock code? : 5DM183N10231FFirmware : NTG9X50C_12.05.05.14SIM Lock status : unlocked, also attached is a screenshot of the main page..

Betsy Dornbusch Please send me the model.json log when you have T-Mobile SIM inserted. Nothing. Just a couple of things, I was not able to connect till they assigned me an Static IP. If I couldn't get it from ATT I was going to use a program called DC Blocker to unlock it. But don’t worry, just take it into your local Carphone Warehouse store and the in-store staff will be happy to have a look at it. Then I went online to see how their reputation is. WE've got the T-Mobile Sim, but can't use OTR's sefvice, which of course we have already paid for. Kathryn S. Renta Model: MR1100|Nighthawk M1 Mobile Router, Re: How to get the unlock code prompt on AT&T Nighthawk MR1100. Then I can help you to find out the root cause of your issue. You will not need to verify your email address when registering by Facebook. I used DC Unlocker and unlocked the sim. So the first step, once you’ve made sure your phone’s not connecting to mobile internet, is to turn it off.

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